Content Marketing

Training Employees for Social Media Advocacy: From Content Police to Content Coach

You’ve assessed your culture. Your leadership is on board. Now comes the critical question: How do you actually train non-marketing employees to become effective brand advocates on social media? The answer isn’t a mandatory lunch-and-learn with a 20-slide deck. Successful employee advocacy training requires a fundamental mindset shift—from acting as the “Content Police” to becoming a “Content Coach.” Your role is to enable, not inhibit. The Three-Tier Content Menu: Meeting Employees Where They Are Not every employee will have the same comfort level with social media, and that’s fine. Consider […]

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Mapping the Customer Journey Into Content Strategy: Turning Brand Positioning Into Social Paths

Content cannot be just about filling a social media feed or a blog. Transforming your brand positioning into content that guides your target audience to the destination you want them to be is the essence of successful marketing. And it’s something that brands are consistently failing to do, with just 29% of marketers saying their content strategies are “very effective.” Brand positioning and content strategy are not independent. Still, they must be used in conjunction to create a map of the customer journey that enables you to build scalable social

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Graph paper and a long line from point a to point b